MyCloud Voice One User Guide

Windows Client

MacOS Client

iOS Client

Android Client

Yealink IP Phone Configuration

Fanvil IP Phone Configuration

General Settings and Configuration

The MyCloud Voice server settings are as follows:
SIP Server: mycloudvoice01.ecloudserv.net
Domain: mycloudvoice01.ecloudserv.net
SIP Port: 5060
Register Server Port:5060

MyCloud Voice Feature Codes

The following is a list of the feature codes that can be used with your MyCloud Voice service to configure certain aspects of your service. To use them, simply dial the feature code from your handset or software client and follow any relevant prompts.
Voicemail
*97 – Access and configure voicemail

Call Forwarding
*72 – Call Forward All - Activate
*73 – Call Forward All – Deactivate
*90 – Call Forward Busy Activate
*91 – Call Forward Busy Deactivate
 *52 – Call Forward No Answer/Unavailable Activate
*53 – Call Forward No Answer/Unavailable Deactivate

 Call Waiting
*70 – Call Waiting – Activate
*71 – Call Waiting – Deactivate

Do-Not-Disturb (DND)
*78 – DND Activate
*79 – DND Deactivate

Blacklist
*30 – Blacklist a number
*32 – Blacklist the last caller
*31 – Remove a number from the blacklist

Record a new voicemail message
*97 - 0 - 1 - (record your message) # - 1

How to Configure Software and Devices for MyCloud Voice

When you order your MyCloud Voice service, you will be provided with

1. Username

2. Password

3. DDI (Telephone Number)

These are referenced in double square brackets below.

Windows Software Client

A Windows Software Client is a piece of software that is installed on your Windows PC to provide access to the telephone service. You will also need a suitable audio device like a Bluetooth or USB headset.

MicroSIP

MicroSIP Downloads - Installer and Portable version

1. Open MicroSIP and in the down-down menu in the top right, select Add Account

Open

1. In the dialog, enter the following details

The click Save at the bottom of the dialog.

1. Your MicroSIP client is now set up. Simply enter the number you wish to dial and click Call to Start a call. Click R to access your voicemail.