Perquisites: MFA has been enabled by your administrator for you and Microsoft Authenticator App has been downloaded on your device.
- Sign into Office 365 with your account like you normally do. At first, you'll see this page:
- Please enter you Username and Password.
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- Once the it is configured below screen will appear, note it says Mobile app has been configured at the bottom so click Next.
- Once you click next, a notification will appear to approve the request on your Authenticator app so please respond to that positively(yes).
- On clicking next you will see an option to recover account in case you loose access to Mobile app.
- Please enter your permanent number here (which can send and receive SMS).
- On clicking next, you will be presented with below screen.
- Important that you note the password presented on screen, this is the app password and needs to be entered on Outlook/Skype. Click on "Done" to finish the process(only after saving/noting the password).
- Next time when you try to log onto your webmail O365 account, you will presented with below screen after entering credentials, at this point you need to open your Authenticator app and approve the sign-in if its you who is trying to login.
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